E-INVOICE MY

E-Invoice Type 1: Check Envoice UUID
Issue: Can provide UUID for this receipt, before this got request setting this receipt to vaild Solution: 1) Open SQL Explorer -> Go to CASHIER1:D:\...
Fri, 8 Aug, 2025 at 2:23 PM
E-Invoice Type 1: E-Invoice Pending Troubleshoot 1 (Wrong Customer Details)
Question: This Receipt is printing "Pending" at the below, please help me to check the E-Invoice Status from your end. ======================...
Thu, 23 Oct, 2025 at 4:35 PM
E-Invoice Type 2: Unable to Retrieve Document. Please Try again after 24 hours.
Problem: Customer want to scan the QR from the Receipt that he purchased yesterday, E-Invoice website shows this error message: ====================...
Fri, 8 Aug, 2025 at 2:50 PM
E-Invoice Type 1: E-Invoice Pending Troubleshoot 2 (Header Amount [x.x] and Line Amount [y.y] is not tally)
Issue: You checked from EINVOICE_TRANSACTIONS table to edit and resubmit that E-Invoice, you find out that the NOTE1 showing this error message: R...
Mon, 25 Aug, 2025 at 9:47 AM
E-Invoice Type 2: Transactions amount not tally between FPOS Receipt and ERP Portal
[Don't follow this KB for solving this issue DIRECTLY as MR DIY has changed the Practice for handling this issue.] [Basically, we need to get ITBA's...
Tue, 21 Oct, 2025 at 5:02 PM
[GENERAL] Tricks For Solving the Step05-Invalid Taxpayer Profile Validator (Get Customer's New Format Reg. No)
This article is to solve the issue If you found the E-Invoice receipt that has only Old Reg. No like image below: Recall: Solution: 1) Google Sea...
Fri, 7 Nov, 2025 at 4:44 PM
[GENERAL] FPOS CANNOT DO E-INVOICE (Store Code XXXX is not found in SYSDB)
Usually we use this icon to determine that whether this cashier PC can connect to E-Invoice api. If this icon now not showing green color, need ...
Tue, 4 Nov, 2025 at 9:18 AM
[GENERAL] FPOS CANNOT DO E-INVOICE (Attempt DB Connection Error : Unable to complete network request to host "CASHIER1" / Get Data Error : Object reference not set to an instance of an object.)
Usually we use this icon to determine that whether this cashier PC can connect to E-Invoice api. If this icon now not showing green color, need to do...
Tue, 4 Nov, 2025 at 9:43 AM
E-Invoice Type 1: Customer Data For E-Invoice Not Auto Save
Example Ticket: [#72629] ZL83 - CUSTOMER DATA FOR E-INVOICE NOT AUTO SAVE : Qube POS Helpdesk ===========================================================...
Fri, 7 Nov, 2025 at 5:12 PM