Example Ticket:

[#72629] ZL83 - CUSTOMER DATA FOR E-INVOICE NOT AUTO SAVE : Qube POS Helpdesk


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Solution:

1) Open SQL Explorer, Enter the Database path "CASHIER1:D:\QasDev\QubeV10\BackEnd\Db\EINVOICE.FDB"

2) Open "BUYERS" table.

3) If no data inside "BUYERS" table, check the "TEMP_BUYERS_SUPPLLIER"

4) If "TEMP_BUYERS_SUPPLIER" table has the data, please run the "Run TEMP_TO_EINVOICE.bat" file.

Note: Put this batch file into the Cashier1 -> "D:\QasDev\QubeAcctLink\WebApiAcctLinkAgent_Backend " folder.
Then run this batch file at Cashier 1 PC.

5) After running the batch file, can check again.