Problem: Customer want to scan the QR from the Receipt that he purchased yesterday, E-Invoice website shows this error message：
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1) Please make sure the Receipt is submitted to the E-Invoice Portal.
- Search the Transaction Number with this format: StoreCode-TerminalNo-ReceiptNo-DateCreatedThisReceipt
Example: B068-T2-313775-20250805
2) If the Portal able to show the result, then it means it's submitted to the portal. Therefore, can ask customer to scan the QR code again to fill in.
What if I cannot find the Receipt number like situation below?
Solution:
1) Go to Store PC
2) Open QasDev\QubeAcctLink\WebApiAcctLinkAgent_Backend
3) Check the WebAcctLink.ini file, make sure reading path is reading Backend\DB
(If got client data mode point to Other PC like "Cashier1", add "CASHIER1:" in front of letter D:\)
4) Run UploadPendingB2C.bat file.
-Note: Before running, make sure the script inside this bat file should open the WebApiAcctLinkAgent_Backend\WebApiAcctLinkAgent.exe
5) After running the Batch file. Try check back the E-Invoice Portal to see whether this receipt is successfully submitted to the E-Incoice Portal.